At this time all products are made-to-order to understand what our customer's favorites will be.
While this means to allow us around 2-4 weeks to fulfill an order, it also ensure that we only produce what we need and adjust quickly to new requests and wishes.

Domestic Shipping

Domestic ground orders are typically shipped via USPS and deliver within 3-5 days for most destinations within the US. Priority Mail and Overnight are available for additional charges.

Unfortunately, once a package has left our studio, we cannot be responsible for replacing if stolen or missing. You may have to contact your local USPS carrier to file a claim or locate your parcel. If you'd like to make sure the package requires your signature for delivery, please email us at the time of your order

International Shipping

International orders are shipped via USPS First-Class mail, which can take up to 4 weeks for delivery depending on your location

Same as for domestic shipping, you can upgrade to a faster service at an additional charge.

Please understand that, due to transit time and shipping costs, all international orders are final sale.

First-Class Mail, and international mail in general, can be difficult to track. If you feel that it's taking longer than it should to receive your order, contact us at hello@kikariki.com to receive your Customs number, which can sometimes be used within your country's mail system to locate your package. Priority Air and Fedex parcels are able to be tracked, so please use these services if you'd like the extra security.

Unfortunately, we CANNOT be responsible for lost or missing international packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer, and packages returned rejected because of tariffs will not be refunded for shipping.

Rush Orders

Please notify us at hello@kikariki.com if you have any specific shipping requests or need your order at any specific time. We're more than happy to help accommodate rush orders, just let us know!

How to Return an Item

Initiate your return <<enter link>>

All returns must be pre-approved by Kikariki. Returns are accepted for store credit on unused and unwashed items in original packaging within 30 days of the original purchase. We are unable to offer cash returns, but merchandise credit does not expire. Shipping costs are non-refundable and return shipping is the responsibility of the customer. We suggest that all return packages are insured and tracked until delivered. Kikariki is not responsible for lost return packages.

Final Sale Items

The following items are final sale and we are unable to offer exchange or store credit: sale merchandise (both permanent markdowns and promotional sales), as well as all international orders are final sale.

Promotional Sales

All items purchased on promotional sale are final sale. We are unable to apply promotions and discounts to previous orders that have already been placed.

Most products are made to grow with your child and are one size fits all at this point. Please check the individual product measurements for product details.

If you have more questions don't hesitate to reach out to us at hello@kikariki.com. We will happily answer all your requests.